Designed For Business Use
Our microblogging solutions enable you to aggregate tweets from many different services as well as business systems like CRM and ERP to push data into your Workstream (or activity stream) which is then routed to desktop, mobile or other end points for display.
Messages are routed into a single stream in our hosted services so business processes like archiving, content filtering and URL scanning can be applied.
Cleartext ESM uses XMPP to route messages to end user applications and to federate with other networks like GTalk, Jabber and Google Wave, and is easily extended using 3rd party software tools that are available for most development environments.
Read more below or visit our comprehensive feature and plans page.
Cleartext ESM Desktop
Our desktop application has been designed to bring the popular micro blogging networks into a single user interface whilst providing the common features users expect, such as;
- Activity Stream with tweets and data feeds in one place
- Tabbed GUI for each service so you can see what's new
- Cleartext's own URL shortening via Bit.ly Pro
- Visual and audible notification of new tweets
- Message character counting to keep those tweets short
- BUT! No character limit on Cleartext Enterprise Microblogging
- Re-tweet, reply, direct messages AND real time chat!
In addition ESM also provides features not found on regular microblogging clients, such as;
- Archive tweets from all services in one local searchable database
- Filter incoming tweets across all networks to zoom in on certain topics
- Network context; retweet, reply, direct message by network
- SaaS profanity filter
Whilst public microblogging services like Twitter attract bad press because they are seen to be mostly tweets about nothing, business microblogging has already demonstrated significant differences in behaviour with big gains in productivity being reported.
ESM Desktop brings presence, instant messaging, microblogging and activity streams into one gorgeous interface that is available for Windows, Apple or Linux.
The app is XMPP standards compliant and designed to operate with common XMPP enabled services such as FriendFeed, StatusNet, Jaiku and Yammer!.
Sign up to Cleartext ESM XMPP SaaS to get the most out of ESM Desktop.
Integration with IM
There are similarities between instant messaging and microblogging services like Twitter, but the key difference is that microblogging status updates are broadcast to a public audience, and they aren't always instant!
Cleartext ESM takes this idea a step further, providing instant PUSH messaging and allowing you to easily set your IM status AND microblog it at the same time.
Here are a few more things you can do if you combine microblogging and instant messaging.
- Pause incoming tweets by setting your IM status to 'Busy' or 'Away'
- Have real chat on microblogging services that support XMPP
- Group all your IM and microblogging services in one app
- Use the same avatar on all networks!