Enterprise Social Messaging Software as a Service (ESM) provides businesses with a flexible, XMPP based platform to support secure search enabled communication using instant-messaging, micro-blogging (eg Twitter) and social networking. Cleartext ESM SaaS enables businesses to:

• Communicate using one service for safe public IM and secure private IM and micro-blogging

• Securely share information with business contacts on IM and social networks

• Mitigate the risk of proprietary data leakage through Twitter and other open public networks

• Enhance existing security measures by filtering phishing and infective URLs from messages

• Meet compliance requirements for the archiving of electronic communications

• Eliminate capital and staff costs associated with deploying internal systems

• Build new messaging functionality within our platform using XMPP bots and components

Business Use of ESM SaaS

As part of the new 'real time web' micro-blogging networks like Twitter are a mine of information that can be tapped into by sales and marketing departments, news and media outlets and research organisations.

Cleartext ESM delivers messaging services within your IT compliance policy by meeting your electronic document archiving compliance requirements, filtering profanities, and scanning URL's for links to malware*.

Software as a Service (SaaS)

Cleartext ESM is delivered as Software as a Service with low monthly per user fees. It includes archiving and gateways to MSN, Yahoo! and AIM chat networks as well as micro-blogging services like Twitter ensuring employees can maintain their business social contacts on public networks.

End Point Messaging

Any XMPP desktop or mobile software works with Cleartext ESM and larger mitigates the risks incurred by running public network chat programs.

Our own end point software supports IM, Twitter and other micro-blogging services and search from one application. This eliminates the need to run multiple chat and Twitter programs, your IT department simply rolls this one application out as part of your SOE (standard operating environment).

Standards based

Cleartext ESM is built on XMPP, an IETF standard which is rapidly becoming the protocol of choice for messaging and collaboration in the enterprise as well as communication between communities within social networks.

Proven Technology

This is the same technology used for messaging by organisations like HP, Boeing, US Department of Defense, chat networks like GTalk and Jabber and social media sites such as identi.ca, FriendFeed and Jaiku and Googles new Wave product.

Read these articles for more about the history and future of XMPP.

http://www.cleartext.com/downloads/IDM_NovDec_08_XMPP.pdf

Contact us for more information about our business messaging services.

* Available Q4 2009