Features & Benefits

Our messaging services deliver reliable, secure, interoperable solutions. Data is aggregated into a single activity stream, archived and filtered in real time.

These services enable you to bring real time collaboration to your business within IT security & compliance policies.

Business Benefits of IM and Microblogging

Cleartext delivers business and social messaging solutions that help improve staff and customer communication and create social connections that can deliver business efficiencies and improved customer retention.

• Improve Productivity
  

  Enterprise Instant Messaging and microblogging can increase productivity by reducing latency in responses to questions.

• Find Relevant Information
  

  Search & track subjects, projects and people. Particularly useful for line staff and managers who want to track their portfolio.

• Increase Sales
  

  How many times have you lost a sale through poor, or slow internal communication? Microblogging & IM can help close this gap by speeding communication across a wide group of people.

• Reduce email use, inbox size
  

  Eliminate cumbersome circulars and ‘reply all’ email threads with conversational micro messaging threads

• Uncover your heroes
  

  Many companies are discovering hidden talent through the use of social messaging platforms which give a voice to all staff members.

Features of Cleartext IM and Microblogging

Cleartext Enterprise Social Messaging(ESM) has been designed to integrate with standard business systems, such as LDAP, SQL databases and other standards based systems.We also recognise that security and compliance are important so these technologies are standard features.

Beyond the formal requirements of a business grade platform we also recognise that end user features are important, such as a rich graphical user interface. ESM also includes familiar tools that are used in free download products such as URL shortening, character count. We add local search, archiving and real time filtering.

• Integrated Public Messaging
  

  Our hosted (SaaS) messaging platform has gateways to public messaging services like MSN, Yahoo! and Twitter, all accessible via desktop and mobile apps.

  This enables collaboration with business partners on other networks whilst still conforming with eDiscovery requirements.

• Security and Compliance
  

  Our business messaging systems offer content filtering and block unwanted inbound content such as phishing URL's, viruses & Trojans*.

  Archiving for the purposes of eDiscovery is a requirement in many businesses. We can archive all messages on our platform

  Our platform has comprehensive access control lists (ACL's) which enable the business to decide who has access to which public and private networks.

  The profanity filter demonstrates that you are taking action to prevent workplace abuse fulfilling HR and legal requirements.

• Smart PUSH Technology
  

  Cleartext's services are built with standards based push technology that speeds up communication and collaboration enabling more efficient business processes.

  This means we deliver your messages within milliseconds across LAN, WAN or Internet scale messaging networks.

• White Label and OEM
  

  Cleartext ESM can be rebranded to enable you to deliver high value push messaging services.

  We can provide the client apps to connect to your own XMPP service or rebrand our portal if your preference is for Cleartext to provide a total solution.

Consulting Services

We have many years experience in messaging and related technologies like content filtering.

We can help you design and deliver messaging solutions that comply with industry standards and requirements, have high availability and scale well.

Typical solutions may be to deploy email, IM and microblogging across an enterprise with the addition of archiving and web filtering to control undesirable web browsing activities like Facebook.