Standards Based IM For Business Use
Cleartext simplifies instant messaging deployment by delivering a forward looking messaging platform that is reliable, flexible, adaptable and compatible with the other internet chat services like Jabber and Google Talk, as well as legacy networks like MSN Messenger and Yahoo! Messenger.
Chat messages from non XMPP networks are converted to XMPP and routed into a single stream where business processes like archiving, content filtering and search are applied.
Cleartext ESM uses XMPP (eXtensible Messaging and Presence Protocol) to route messages and is easily extended using 3rd party software tools that are available for most development environments.
Read more below or visit our comprehensive feature and plans page.
Cleartext ESM Desktop
Whilst any modern Jabber/XMPP software will work with our services our purpose built desktop application has been designed to bring a rich user experience and the popular instant messaging networks into a single user interface whilst providing the common features users expect, such as;
- One to one instant messaging
- Group Chat & Group Broadcast
- Combined buddy list across all services
- Put buddies into multiple groups
- Tabbed chat GUI for each buddy
- Visual and audible notification of new messages
- Setting IM status across all networks
- Chat state notification eg 'is typing...'
But ESM also provides features not found on all regular IM clients, such as;
- Easily Tweet your IM status
- Archive messages in a local searchable database
- Compliance & eDiscovery with our SaaS archiving
- SaaS profanity filter
- Cleartext 's own URL shortening via Bit.ly Pro
Many businesses allow their employees to use public instant messaging but there are issues with allow them direct connection to open networks. A lack of archiving, content filtering and the risk of virus infection through file transfers are all issues that Cleartext ESM addresses.
ESM Desktop brings presence, instant messaging, microblogging and activity streams into one gorgeous interface that is available for Windows, Apple or Linux.
The app is XMPP standards compliant and designed to operate with common XMPP enabled services such as FriendFeed, StatusNet, Jaiku and Yammer!.
ESM Desktop is tightly integrated with Cleartext ESM XMPP SaaS, sign up get the most out it.
Integration with Microblogging
There are similarities between instant messaging and microblogging services like Twitter, but the key difference is that microblogging tweets are broadcast to a public audience, and they aren't always instant!
ESM instant messaging delivers a private chat service and our PUSH microblogging connectivity is delivered via the same desktop or mobile applications.